Your Privacy Is Our Priority

edg33 Privacy Policy

When you use edg33, this clearly explains how your information is collected, used, and protected. We believe transparency is the best policy.

Last Updated: January 2026

What We Do to Protect Your Information

Key Pillars of edg33's Privacy Policy at a Glance

SSL Encryption

All your data is protected with 256-bit SSL encryption. No third party can read it during transmission.

No Sale of Data

Edg33 never sells your personal information to third parties. Your privacy is not a commodity to us.

Your Control

You can request to view, correct, or delete your information at any time. You own your data.

Secure Storage

Your information is stored on secure servers. We use state-of-the-art security measures to prevent unauthorized access.

Transparent Policy

What information we collect, why we collect it, and how long we keep it — everything is clearly explained in this policy.

24/7 Support

Our support team is available 24/7 for any privacy-related questions or requests.

1 Introduction

Edg33 is a trusted online gaming and sports betting platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy explains how edg33 collects, uses, stores, and protects your personal information.

By using the edg33 website or app, you are agreeing to this Privacy Policy. We recommend reading this page carefully before registering. If you have any questions, please contact our support team.

This Privacy Policy applies to all edg33 services, platforms, and applications. Whenever we make significant changes to this policy, you will be notified in a timely manner.

edg33's Privacy Policy is built in compliance with international data protection standards. Your information is always secure.

2 What Information We Collect

Edg33 only collects information necessary to provide its services. Collecting unnecessary or excessive information is against our policy.

Directly Collected Information

When you register or use services on edg33, we may collect the following information:

  • Full name and date of birth (for age verification)
  • Active Mobile Number
  • Email address (if applicable)
  • National ID or passport number (for KYC verification)
  • Payment details (mobile banking number or wallet ID)

Automatically Collected Information

When you use edg33, some information is collected automatically:

  • IP Address and Device Type
  • Browser type and version
  • Date and time of platform access
  • Gaming activity and transaction history
  • Log Files & Session Data
Data Type Purpose of Collection Mandatory?
Name & Date of Birth Identity & Age Verification Yes
Mobile Number Account Communication and Security Yes
National ID KYC Verification Where applicable
Payment Information Deposit and withdrawal processing Yes
IP and Device Data Security & Fraud Prevention Automatic

3 Use of Data

Edg33 uses collected information for specific and limited purposes. We never use your information for unnecessary or unauthorized purposes.

Primary Use Cases:

  • Account Management: For registration, login, and account verification.
  • Service Delivery: For gaming services, betting, and payment processing.
  • Contact: To send important updates, promotions, and support-related messages.
  • Security: To prevent fraud, deception, and account misuse.
  • Legal Compliance: To meet the legal requirements of regulatory authorities.
  • Service Improvement: To improve user experience and enhance the platform.

edg33 never sells your information to advertisers or gives it to third parties for commercial marketing.

4 Data Sharing & Disclosure

Edg33 does not generally share your personal information with third parties. However, in certain specific circumstances, sharing may be necessary:

  • Payment Processor: Necessary information is shared with the payment gateway to complete transactions.
  • KYC Verification Partner: With authorized agencies for identity verification.
  • Legal Authorities: With government agencies in case of court orders or legal requirements.
  • Technology Partners: With technology service providers for platform operations (under strict confidentiality agreements).

Before sharing data in any case, we ensure that the relevant party complies with our privacy standards. Only the minimum necessary data is shared.

edg33 never shares your ID, mobile number, or payment information for advertising or marketing purposes.

5 Cookie Policy

Edg33 uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: These are essential for the platform to function properly. Some features may not work without them.
  • Performance Cookies: Used to monitor platform speed and performance.
  • Functional Cookies: Used to remember your preferences and settings.
  • Security Cookies: Used for account security and session management.

You can control or delete cookies from your browser settings at any time. However, disabling certain essential cookies may prevent some platform features from working.

6 Data Protection Measures

Edg33 uses the latest technology and methods to protect your information. Our security measures are layered for maximum protection.

  • 256-bit SSL Encryption: All data transmissions are carried out through encrypted channels.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Restricted Access Control: Only authorized personnel may access user data.

In the event of a data breach, we will notify affected users within 72 hours and take immediate action.

7 Data Retention Period

Edg33 does not retain your information longer than necessary. Retention periods depend on the type of data and its purpose.

Data Type Retention Period
Account Information For as long as account is active + 5 years
Transaction Records 7 Years (as required by law)
KYC Documents 5 Years
Log & Session Data 90 Days
Marketing Preferences Until you withdraw your consent

Once the retention period expires, your data is securely deleted or anonymized. No data is held longer than necessary.

8 Your Privacy Rights

As an edg33 user, you have certain fundamental rights over your own information. We respect these rights and help you exercise them.

Right to Access

You have the right to know and see what information we hold about you.

Right to Rectification

You can request correction if your information is incorrect or incomplete.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Object to Processing

You have the right to object to the use of your data for specific purposes.

Right to Data Portability

You can request to export your information in a structured format.

Right to Restrict Processing

You may request that data processing be temporarily restricted under certain circumstances.

To exercise these rights, contact our support team. We will respond to your request within 30 days.

9 Protection of Minors' Information

Edg33 is an adult gaming platform. It is against our policy to collect or process information from anyone under 18 years of age.

  • Age verification is mandatory at the time of registration.
  • If we become aware that a minor has registered, their account will be immediately deactivated and all associated data will be deleted.
  • If parents suspect their child is using edg33, please contact us immediately.

edg33 believes in responsible gaming. Protecting minors is one of our top priorities.

10 Policy Changes

Edg33 may update this Privacy Policy from time to time. When there are significant changes to the policy, we will:

  • We will update the "Last Updated" date at the top of this page.
  • A notice will be displayed on the platform.
  • Registered users will be notified via mobile message.

Continued use of edg33 after any changes takes effect will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.

11 Contact Us

For any questions, concerns, or requests regarding the Privacy Policy, you can contact us:

  • Email: [email protected]
  • Support: 24/7 Live Chat (after logging in to the platform)
  • Response Time: Usually within 24–48 hours

We take every privacy-related request seriously and strive to respond within the specified timeframe.

Join edg33

Get started on a safe and trusted platform

Enjoy the thrill of gaming and sports betting on edg33 with your information fully secure. Register for free today.

বাংলা